Stéphane Glasson

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Activity overview

Latest activity by Stéphane Glasson
  • Stéphane Glasson created an article,

    Multi-campaign report

    To access a multi-campaign report, click on the "Statistics" tab. Then click on "Multi-campaign report" on the dark bottom bar of the page. ​   Click on the “More” button next of the campaigns you ...

  • Stéphane Glasson created an article,

    Email Marketing glossary

    Opens: number of log-ons, even repeated log-ons by the same recipient. Single opens: number of recipients who accessed emailing at least once. Opening : it’s the relation between open emails upda...

  • Stéphane Glasson created an article,

    Campaign report

    Click on the "Statistics" tab. Then, click on the “More” button next to the campaign you want the stats for. Then click on "Newsletter stats". ​​​​​​​​ Click on the pdf button to download the repor...

  • Stéphane Glasson created an article,

    Bounce Codes Description

    Code Description 5.0.0 Address does not exist 5.1.0 Other address status 5.1.1 Bad destination mailbox address 5.1.2 Bad destination system address 5.1.3 Bad des...

  • Stéphane Glasson created an article,

    What are the subscribers status codes?

    1 : Active 2 : Unsubscribed 3 : Bounces 0 : Unconfirmed

  • Stéphane Glasson created an article,

    How can you manage the deletion of several contacts?

    To delete a subscriber you have 3 options, entering in your list section: 1) Select the subscriber then click on the option button. ​​​​​​​​   2) To delete multiple contacts from one list: ​ Check ...

  • Stéphane Glasson created an article,

    How to check the email design in email clients?

    In the summary step, look at the “PREVIEW ON VARIOUS EMAIL SOFTWARE PROGRAMMES” and click on the check button ​

  • Stéphane Glasson created an article,

    How to test a newsletter?

    You can send yourself a test email. update langs set en=BAT).  ​​​​​​​​  

  • Stéphane Glasson created an article,

    How to create a template?

    It’s quite easy. Create a newsletter. In the newsletters pages, click on the  ​ button on the right, then “save as template” You will find your new template in the first step of the design process,...

  • Stéphane Glasson created an article,

    Is it possible to choose the sending date for a campaign?

    You can set up the sending date on the summary step when you create a newsletter. At the main time, you can also set up the no-opening sending date. Your newsletter will be duplicated and planned a...